Doretta F. Shelhart

1815 Bunting Rd.   ·   Jackson, MI 49201   ·   dorettas@sbcglobal.net · 517-750-4332

OBJECTIVE

SUMMARY OF QUALIFICATIONS

·          Proactive professional with 15 years of progressive experience, with 8 years in manufacturing and 7 years in HR management, (including HR reports, payroll, and benefits packages); recruiting, staffing and training.

·          Ability to manage 5 to 200+ employees, ensuring a 100% fill rate in employee schedule management.

·          Strong communication skills, with ability to establish and maintain strong relationship with customers and to maintain constant contact with employees and management.

·          Successful strategy planning with “A Team” and corporate managers.

·          Organizational skills evident in effectively managing multiple priorities.

·          Successful track record in reviewing processes, presenting new process ideas, and writing company policies and procedures.

·          Experience in PowerPoint preparation and presentation of training materials.

·          Familiar with employment laws, having attended a number of continuing education classes and seminars.

·          Experience in developing and maintaining successful safety programs, resulting in reduction of injuries and Workers Compensation costs. Certified with OSHA and MIOSHA, in Accident Investigation, Conducting Safety Inspections, Job Safety Analysis, Crisis Preparedness, Trauma Response and General Industry Safety and Health Standards.

·          Technical skills include Microsoft Office and e-mail applications, Lotus Notes and Outlook Express.

JACKSON AREA MANAGER (2004-2006) Michigan Automotive Compressor Incorporated, TAC Manufacturing, Midbrook Manufacturing, Jackson, MI.

Acro Service Corporation, Livonia, MI.
International minority-owned and operated corporation providing staff augmentation services, technology consulting/outsourcing services, and managed staff augmentation services to numerous Fortune 500 clients and government entities.

·          Represented Acro Service Corporation as direct contact for three customers in the Jackson area.

·          Trained and managed a five-member staffing team, ensuring expectations of three customers were met.

·          Assisted staff with resolving customer issues and ensured the on-site staffing team understood resolutions.

·          Presented proactive ideas to customers, including a form for time-off requests, a formal attendance policy, and an electronic timekeeping system.

·          Established and presented reports to customers regarding turnover rate, weekly payroll, monthly usage, and monthly hours.

·          Conducted Safety, Environmental and orientation training classes.

·          Traveled between three customers, making contact with management and employees.

·          Maintained a flexible schedule in order to accommodate customer needs and on-site staffing team needs.

ON-SITE MANAGER (2003-2004) Michigan Automotive Compressor Incorporated, Jackson, MI

Acro Service Corporation, Livonia, MI.
International minority-owned and operated corporation providing staff augmentation services, technology consulting/outsourcing services, and managed staff augmentation services to numerous Fortune 500 clients and government entities.

·          Managed and remained in constant contact with approximately 200 employees, with tasks including scheduling work hours, obtaining additional people for absences, and processing payroll.

·         Interviewed, tested, and conducted orientation of potential employees, as well as maintaining a large pool of potential employees in anticipation of growth.

·         Maintained a 100% fill rate by establishing an on-site and on-call pool of employees, ensuring all customer positions were filled, resulting in less down time for the customer and additional revenue for Acro Services.

·          Met expectations established by the customer/Acro contract, consistently, which included a 100% fill rate; providing qualified employees; lower turnover rate and training.

·          Provided accurate information concerning payroll, departmental attendance/absenteeism, monthly hours report and any additional information requested by the customer.

·          Met with designated managers at customer site weekly and with purchasing teams quarterly to discuss any issues, improvement strategies, and future ideas.

·          Established a strong working relationship with customer by utilizing written and verbal communication skills, resulting in five new accounts being awarded to Acro Services.

 

ADDITIONAL PROFESSIONAL EXPERIENCE

Human Resources Generalist I, Sheridan Books, Inc., Chelsea, MI, 2002-2003. Safety Coordinator

Quality and Compliance Coordinator, Conectv Power and Delivery, Carnies Point, NJ, 2001-2002. On-site at NCO Call Center, Jackson, MI.

Medical Billing Processor, Home Business, Jackson, MI, 2000 -2001

Human Resources Manager/Safety Director, Dexter Stamping Company, Ann Arbor, MI, 1999 -2001

Account Manager/Human Resource Manager, StaffPro, Inc., Farmington Hills, MI, 1996 -1999 On-site Manager, NCO Call Center Jackson, MI

Receptionist/Human Resource Assistant/Personnel Supervisor, Human Resource Manager Wolverine Metal Stamping Co,  Jackson, MI  1991-1996

·   Baker College, Jackson, MI  1/2002  16.0 Semester Hours  4.0 GPA

    Human Resource Management

    10 week course in preparation of testing for Professional Human Resources and Senior Human Resources certification.

·   Michigan Chamber of Commerce, Lansing, MI  2/2002  0.6 Continuing Education Credits

    Crisis Preparedness and Trauma Response.

·    The SHRM Learning System, Jackson, MI   11/2001  3.5 Continuing Education Credits

     Professional In Human Resources

     Certificate of Completion

·    Dale Carnegie Training, Jackson, MI  4/2000  4.2 Continuing Education Credits

    Dale Carnegie 12 Week Course

    Certificate of Learning, Graduated With Honors

·    Dale Carnegie Training, Jackson, MI  12/1999  2.4 Continuing Education Credits

     Leadership Training for Managers

     Certificate of Completion

 

JOB RELATED TRAINING

October 2002 – MIOSHA Safety Diligence, Accident Investigation and Job Safety Analysis

April 2002 – General Industry Safety and Health 10 hour training course.

 

Additional non-accredited courses and seminars in 1-9 Training, Harassment Prevention, EEOC Laws, Unemployment Laws and Insurance, Family Medical Leave Act, ADA, Michigan Handicapper Law, Vet’s 100 and Human Resources Legal Update.

 

United States Air Force 1974 – 1976 Airman 1^st Class Structural Repair Clerical Position.  Assigned to Lackland Air Force Base, Lackland, Texas, Chanute Air Force Base, Chanute, Illinois and Bitburg Air Force Base,  Germany.  Honorable Discharge.
 

ADDITIONAL INFORMATION

I am an organized, creative, dedicated employee with strong work ethics and standards. Known as a manager who is successful in accomplishing challenging tasks, when no one else can. Strong manager and leader but not a micro-manager. Researching, learning new ideas and applying those ideas have been and will continue to be a part of my continued success.  Not afraid of a challenge and do not hesitate to roll up my sleeves. Enjoy interaction with all types of people.